Working with the Environment 

Our vision is to be the leading community-focused water company

Our vision is to be the leading community-focused water company. We work with regulators and stakeholders in our communities to manage the effect of taking water from the environment on sensitive habitats and local rivers.

We understand the impacts of our abstraction and treatment operations which are necessary to provide the high quality water our customers demand. We are committed to continual improvement, prevention of pollution, compliance with environmental legislation, regulations and other requirements applicable to us.

We have made specific commitments to the environment within our business plan, which are brought together within our Environment Policy under five key themes:

  • Managing our water resources

  • Managing our land and assets

  • Managing our materials and natural resources

  • Responding to climate change

  • Working with our contractors and suppliers


Click here to find out about our plans for the future.





What's happening in your community

Our supply area is divided in to eight water communities. Each community is named after a local river in that area of supply.

Click on the map below to learn how we are helping the environment in your community.

Dour Brett Stort Wey Pinn Misbourne Colne Lee Pinn