Live Service Alerts (4)
High water use affecting your supply - Waltham Abbey - EN9
High water use affecting your supply - St Albans - AL3
High water use affecting your supply - Harlow - CM5/CM17/CM22/EN9
High water use affecting your supply - West Horsley - KT24
Book a FREE Leak Visit! Leaks waste water and can lead to costly repairs. We’ll fix your leak for free, helping you save water and money. Try our Look & Listen test to spot leaks early.
The fastest and most secure way to view your bills is online. Did you know we use around 8.5 million litres of water each year just to produce the paper for bills? Switch to paperless bills and help protect the environment.
We're here to make your move easy. Whether you’re a new customer, already a customer or a landlord, it takes just five minutes to tell us online where you’re moving to.
Help & Support
We supply high-quality drinking water to 3.9 million customers. From finding and fixing leaks fast, to reducing what we take from the environment, we're doing everything we can to save water
My Account
"My Account" is the quickest and easiest way to stay on top of your water bills.
Your Water
Small problems like a dripping tap, a leaking pipe, or a damp patch on your ceiling can lead to costly repairs if left unchecked. Our new FREE Leak Visit service is here to fix leaks, big or small.